On the Floor

ICD has attended and exhibited at numerous trade shows, and I'm always interested in what the sales team has to say when they return from shows. I know that it can be quite grueling and frustrating when you get rejected, but there are some really interesting conversations that happen on the floor. It's interesting how little people know about the translation and localization industry. I for one never realized how big it was until I started working at ICD. Translations were always on the back burner for most companies. It's on the: "We'll deal with it when we have to" list. No preemptive measures were necessary when exploring a global market because there was no reason to assume that people needed to read and understand the content. Companies didn't care about that, and they figured their distributors, or in-country sales personnel would deal with it.

Well, things have changed, and in our declining economy, translations are not on the back burner. Companies are branching out and trying to increase sales in different markets. They are doing it cautiously though, so prices are an issue, and translation is not cheap. Naturally, they start thinking about translating some marketing material, but they are afraid of spending what little they have on German brochures or a website when they don't know if they can make any in-roads in that market. Is translation and localization a waste of money? That's a question VP's of sales have to ask themselves every time they are approached by a rep from a translation company. It's a risk, but you've got to start somewhere.